Our Policies

Returns & Exchange Policy:

Please read before purchasing from our website*
We offer a 14 day return once an order has been received, please contact us at customerservices@hdglue.co.uk and a member of our team will happily assist you
 

Shipping:

Q: How long is shipping ?

A: Processing Time: Please allow 3-4 working days to prepare & ship your order

Standard US Shipping 5-7 working days with UPS or Royal Mail

Express International Shipping 1-3 working days with DHL

Standard International 7-14 working days (depending on location) with Royal Mail

UK Fastest Shipping (Tracked) 1-2  working day with Royal Mail 

UK Second Class Shipping (Tracked) 3-4 working days with Royal Mail

*All international customers are responsible for all customs and duty fees that are incurred during transit*

Total delivery time = processing + transit time excluding the weekends or public holidays

My tracking number isn't working

Your tracking number will become live our courier has scanned your item. However, please feel free to send us an email at customerservices@hdglue.co.uk and we can assist you further with any of your issues!

Total delivery time = processing + transit time excluding the weekends or public holidays